Services
Data Management & Business Intelligence
Data management and business intelligence (BI) is more than an investment in IT. By identifying key performance indicators for project management, agencies can focus on improving data gathering processes, adopting data quality standards and controls, and driving the adoption of user-friendly analytics. A fresh look at the linkage between agency strategy and the processes that generate data is almost always revealing.
Are processes and systems truly generating the data that you need to make better decisions? Is there data from other places that can be consolidated to yield more useful intelligence? Do those responsible for the analysis and interpretation of data have the right training and understanding of business goals? Do you have the early warning systems to know when your data is bad?
Solutions
Our business intelligence solutions allow you to manage agency operations with greater clarity and certainty. Working together with our clients, we leverage BI to improve customer service satisfaction, improve financial reporting and transparency, align budgets with performance measures, and manage risk across the enterprise.
Our teams bring knowledge of process improvement, performance management, key performance indicators for project management, and multiple BI and data management products. We combine this knowledge with detailed understanding of the processes, systems, and data associated with financial reporting and accounting, procurement and contracting, HR, supply chain, and other areas. Enterprise risk and control specialists also work to establish the internal governance structures, policies, and standard operating procedures required to leverage data as a strategic asset and enable better performance management.
Our solutions address the biggest challenges to utilizing data, including:
- Availability and accuracy
- Access and usability
- Integration and extraction
- Security, controls and compliance
- Governance and ownership
- Usability and reporting
- Standardization and rationalization
Unnecessary complexity affects agencies that have purchased multiple BI tools across the enterprise. Lack of data interoperability, high cost of ownership, and missed opportunities to unify the enterprise with a common reporting language are a few of the inefficiencies. New technology is not always the answer. To help agencies get the most out of their past investments, we provide strategies to simplify and standardize existing business intelligence efforts.
Our capabilities
- Data strategy and architecture
- Data governance and standards
- Data quality and cleansing
- Master data management
- BI strategy and architecture
- Corporate performance management
- Business process improvement
- Dashboard reporting and predictive analytics
- Multi-systems data integration and synchronization
- Customer and operational information management
Value
- Improve speed and accuracy of compliance reporting
- Measure success with key performance indicators for project management
- Identify early warning signals sooner
- Improve customer satisfaction
- Better track and report on agency performance
- Identify drivers of inefficiencies
- Integrate core and non-core functions for a complete view
- Reduce load on IT and increase productivity
